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FAQ for Klick Data Learning Management System KLMS

What is KlickData KLMS? What is the abbreviation of KLMS?

What is KlickData KLMS? What is the abbreviation of KLMS?

KLMS is the abbreviation for Klick Data Learning Management System. A learning management system is often referred to as LMS. The online system KLMS is the public company Klick Data's own developed system (LMS) for handling knowledge development within an organization. The KLMS is used to validate individuals' skills and use them as a tool to make the company more effective in order to handle the customer's needs more efficiently. With access to the right skills and onboard training, with online training in KLMS, any company can save a huge amount on training costs as well as reduce customer service. Measure the ROI here

The KLMS is the second generation LMS system from Klick Data and is a successor to the LMS system from Klick Data called Klickportalen K3 (2003-2017). The KLMS framework is translated into English, Arabic and Swedish and will soon be translated into Spanish. 

Any knowledge in the need for learning in the organization can be a Material. If it is from a book, a classroom session, a webinar, a YouTube film, a PDF or a Powerpoint document, no matter what source of learning: the material can be added as to learn from. And then this material can be tested with a Quiz or a Test or just been assigned to take part in. The HR department and Management will have an overview of the staff skill development and performance over time (statistics) and can measure the ROI of the investment as well as being assured all information in need for being distributed and taken part of is taken part of by the team members of the organization. 

Read more about KLMS here

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How can you calculate ROI with the KLMS KlickData Learning Management System

How can you calculate ROI with the KLMS KlickData Learning Management System

The ROI (Return on Investment) on any investment is depending on the cost versus the speed of how fast the investment is returned and what profit it will generate. 

An investment in the education of the staff of a company has both the effect of making the general level of knowledge higher and the company's ability to handle more complicated issues higher (at a macro level) and the effect of the individual feeling more motivated and engaged and "investment in the future of his or her career". (on a micro-level). 

Investing in an LMS such as the KLMS gives the opportunity to get a huge profit for the general efficiency of the company performance if the KLMS is used in a proper way. The Management can both get the direction of what the Staff is to learn and improve skills on and the Management can get the feedback from the organization on issues the Company has to deal with in order to solve the problems for the customers more efficiently. 

So the KLMS is not just the HR department educating and validating the staff: Its a tool for improvement of the organization's needs in order to create their service and production better in order to reach higher profit. It is also a tool for the collective force of gathering the internal knowledge to make transport of knowledge from one employee faster and cheaper than before by making a process of recording videos and organizing the instructions so it is accessed when needed. 

If well organized on making KLMS work: the implications on the bottom line are huge and the investment is fractional. People will be more motivated to work, more willing to share knowledge and to solve issues and validate their skills. See ROI example here
Also: Read more on the ROI in our Journal 

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How to create a Test in KLMS

How to create a Test in KLMS

When Create a Test in KLMS you need to have a Group Admin level Access. 
1. Go to Admin 
2. Go to Tests 
3. Add Test in the right corner: "Add" 

Then follow the 4 steps. 
1. Settings.
2. Questions.
3. Category 
4. Publish. 
KD FAQ screen Create 2 200304
1. In the first tab Settings you name the Quiz or Test Name. 
You add what type of Test Type it is in the Dropdown menu. These types are decided by the admin. The default value is the General Test. 
You add the standard number of alternatives. The default is set to 4 but can be changed in every question by adding more or fewer alternatives.) 
You make a description of your test. What is it for, what subject is it cover? Who is the target group for this test? The description helps the user to guide if this is valuable or interesting for him. 

Note: The test can many times be a part of a Course with material to learn from and a survey in the end to evaluate the Course. The Courses are created with the Course Plan tool. You need to create a Test first and chose this test when you create a Course Plan. 
Also Note: Since a Test can be used and can already have been used; A published test has limitations to which you can change later. Creating a Test in the four steps is easy. To Publish when done: You need to be sure it's correct. It's like an airline ticket: Once you paid and order online: The change is a bit tricky to regret. Since it has implications for the airline not being able to sell the seat to someone else. (see below)
KLMS test creation step1 screens 200305

In this example, we create a Test called Science Random 

KLMS test creation step2 screens 200305

2. Questions.

When you have made the Settings; you will need to create the questions. You can either create them yourself from scratch which is useful when you want to create a test of knowledge for your staff in some routines you do at your organization or company. The choices are Multiple Choice Questions (MCQ) with one correct answer. One answer is correct. The other alternatives are incorrect If You choose a Question with Multiple correct answers many answers can be correct and checkboxes instead of radio buttons are the option. You can change the question if you happen to regret it once you choose.  

KLMS test creation step3 screens 200305  

How to import great MCQ questions already created for you

If you choose the third option "Import MCQs from WOK" you can pick among 500000 (!) Multiple Choice Questions (MCQs) from the WikiMaster app in the World of Knowledge / WOK system. You simply write any Wikipedia article and the questions attached to these questions are available for import to the KLMS test. You can choose one or many Wikipedia articles to import from. And you drag how many you like to import. Some articles have many questions (in this example: Science article is a wide article and has over 11000 MCQs to choose from). Science Museum article has only 2. Some Wikipedia articles exist without questions in WOK and these articles are by natural reasons not available. Note that questions are created on a daily basis by the WOK Community (a sibling to Wikipedia) so you might be able to import tomorrow questions that are not available today.

Overall: for students and teachers using KLMS for an educational reason based on general facts: access to the WOK database system is a great tool and saves a tremendous amount of time. For HR departments and admin in companies creating tests based on routines for employees within the company, WOK questions are not the tool of the first choice. These questions are in need to be created from scratch. 

A good principle of how to write questions is used in www.wokcraft.com/create . These guidelines are of great help even when you create questions for the staff for subjects like environmental policy, onboard training or HAACP for food handling or GDPR guidance. 

See a FAQ video on how to create a Test with multiple choice questions from WOK. (recorded at May 25, 2019, it has some old way of handling, but still have value to see how easy and quick it is to create questions from Wikimaster and WOK database.)

KLMS test creation step5 screens 200305

In this example: 39 questions from WOK were imported. You can see the questions and unfold to see the answers using the arrow on the right. 

KLMS test creation step9b screens 200305

In this example, the 3rd option "Science Fiction" is the correct answer. You can change the number of points given to the correct answer. You can edit the question, add more alternatives.

KLMS test creation step9d screens 200305

Add an image and add a description of the question is complicated and you need to read some material or go to a link first. The KLMS gives you great freedom in the creation process. Making great quizzes and relevant tests is an art.

KLMS test creation step9f screens 200305

Note that with the trash can you can delete questions that do not fit your audience. After you are done with the questions you like to create in the test you click Next in the lower right corner. Questions are saved. You can edit them later. And reorder them for the user when they take the test.

3. Categories.

When saved; you move to the third Tab "Categories". This will place the test to your users in order for them to find them. You need to at least add the test to one category but it can be added to more than one. 

KLMS test creation step7 screens 200305

4. Publish

In the last tab, you get a summary and then you can choose to Publish directly or Publish Later. When you publish, you limit your ability to change the Quiz content. Since it will be used in other parts of the KLMS system. If you Publish Later you can make the changes and continue editing later. 

KLMS test creation step9 screens 200305

Enjoy the creation of a Test in KLMS. Some call it Create a Quiz. Some call it Create a Test. We at Klick Data let you choose. 

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How to administrate the Settings as an admin in KlickData KLMS 

How to administrate the Settings as an admin in KlickData KLMS 

In the KlickData LMS system, the KLMS as we call it, there are many settings to make for the administrator. 

This FAQ video explains and gives you an overview of how the Settings for the admin.

 This video was recorded on May 20, 2019. 

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How to complete a Course Plan in KlickData KLMS

How to complete a Course Plan in KlickData KLMS

How to complete a Courser Plan in Klick Data

See video on how to complete a Course Plan in Klick Data KLMS

This video is recorded on June 23, 2019.
Note: Some FAQ info can be outdated due to the continuous development of the platform and progress of functionality. 

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How to create a Course Plan in KlickData KLMS

How to create a Course Plan in KlickData KLMS

How to Create a Course Plan as an Administrator in KlickData KLMS.
The Course Plan is combining Material to learn, Tests to Validate and a Survey to Feedback of how much learnt. 

See the video Nr 7. Create a Course Plan

This video was recorded on June 8, 2019. 
Note: Some FAQ info, design and functionality can be outdated due to the continuous development of the platform and the progress of making the user and admin experience better. 

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How to create a Survey in Klickdata KLMS

How to create a Survey in Klickdata KLMS

How to create a Survey in KlickData. This is great when you like to find out the opinion of a course or an opinion from a group within the company. And to compare over time how the environment of the staff mood is in the organization. The Feedback loop is the way for Management to get information FROM the organization as a complement to the information and knowledge that the KLMS is sending TO the employees. 

See the video on how to create a Survey

This video is recorded on May 21, 2019. 
Note: Some FAQ info can be outdated due to the continuous development of the platform and the progress of functionality. 

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How to import users from the internal HR system using the Import tool in Klickdata KLMS

How to import users from the internal HR system using the Import tool in Klickdata KLMS

 Almost all companies and organizations have an HR system with their employees' information accessible as a CSV file to export. This file is easy to import in the KLMS when a company gets on board and starts to use the system for its online training, company surveys and employee branding.

1. As an admin in the KLMS you have access to the Admin tool (see Top Bar). 
2. Select Users
3. Click on Import in the Left Side.

KD FAQ importusers 200311

4. Upload the file from your local computer. 

KD FAQ importtemplates 200311
5. You can save the templates used for the import so the regular import with people who are new onboard and with people who left the company are removed under Import templates 

KD FAQ importhistory 200311

6. You can view the history of the employees´ import and click on each line to view the result. 

KD FAQ importhistory example 200311

7. After each import, you can review the results of the updated file with error warnings and calls to action to update missing fields in order to keep the KLMS user data up to date at all times.

8. If your organization exceeds +50 users KlickData can also provide automated imports with mirroring or SSO of user data from your ERP-, Intranet- or HR-system including synchronization of statistics and user validity for ease of administration. Contact with us for this powerful integration that is included with a Site license to KlickData.

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How to take a test in KlickData KLMS

How to take a test in KlickData KLMS

To take a Test. Go to the top Bar and chose "Tests". 

Select Catalogue. Scroll or search. Click on Start. Take the Quiz. 

See the results and view the Questions. Print a Diploma if you pass the test. 

See Video on how to Take a Test in our FAQ video Nr 2. How to Take a Test

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How to use My Statistics in KlickData KLMS

How to use My Statistics in KlickData KLMS

In Klick Data learning Management System KLMS you as the User can view your progress in several different forms of Statistics. This FAQ video about the 

 See the FAQ video about My Statistics 

This video was recorded on May 14, 2019. 
Note: Some FAQ info, design and functionality can be outdated due to the continuous development of the platform and the progress of making the user experience better. 

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How to use My Users and Groups as admin in KlickData KLMS

How to use My Users and Groups as admin in KlickData KLMS

Klick Data Learning Management System, KLMS as we call it deals with users with login access. All these issues are dealt with for admins with the administration's right privileges. 

This FAQ video display on how you deal with users and groups in KLMS

This video was recorded on May 16, 2019. 
Note: Some FAQ info, design and functionality can be outdated in the video due to the continuous development of the platform and the progress of making the user experience better. Enjoy KLMS. Please, don't hesitate to contact us with feedback if your questions were not answered or covered in this video or FAQ post.  

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How to use the Authoring tool in KlickData KLMS

How to use the Authoring tool in KlickData KLMS

To create with the Authoring Tool, you need to have the Admin privilege set by the KlickData account representative at your company/ organization.

Video: How to use the Authoring Tool in Klick Data

This video is recorded on June 26, 2019. 
Note: Some FAQ info can be outdated due to the continuous development of the platform and the progress of functionality. 

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How to use the e-course player in Klick Data KLMS

How to use the e-course player in Klick Data KLMS

Klick Data has produced interactive video tutorials in computer software training and Softskills since 1992. These productions (see list of 261 Klick Data e-courses) have mainly been targeting the Swedish market and the e-courses have mostly been recorded in Swedish (videokurser på svenska) and some few in English. The e-course player has a lot of premium functionalities for transport knowledge as shown in this FAQ video. Note. The e-course player from Klick Data shall not be mixed with video links in a Course in KLMS with links from YourTube and Vimeo, which also can be a part of a course and be very useful too. The e-course player has an index within the player and you can bookmark parts to learn and take notes. If your company and organization need to create an e-course with this premium functionality with the E-course player from Klick data and use in the KLMS to the staff: Contact your local Klick Data representative and we will offer our service in producing such a course and place inside the KLMS for your solution (sv. kundanpassade ekurser)

See FAQ about the Klick Data e-course player in KLMS here. 

This video was recorded on May 14, 2019. 
Note: Some FAQ info, design and functionality can be outdated due to the continuous development of the platform and the progress of making the user experience better. 

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Tel: 08-6674980
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