FAQ for Klick Data Learning Management System KLMS

KlickData KLMS is a learning management platform that all organizations benefit from. Municipalities, companies, and schools. Here we have collected some of the frequently asked questions (FAQ) that have arisen in contact with our clients who are looking for the right solution for their digital education strategy with an online Academy based on KlickData LMS. With 28 years of experience in digital learning in Sweden, we dare to say that we are tested by our customers and has delivered solutions that worked since 1992, work today and will work in the future. With simplicity as a key word.

What is KlickData KLMS? What is the abbreviation of KLMS?

What is KlickData KLMS? What is the abbreviation of KLMS?

KLMS is the abbreviation for Klick Data Learning Management System. A learning management system is often referred to as LMS. The online system KLMS is the public company Klick Data's own developed system (LMS) for handling knowledge development within an organization. The KLMS is used to validate individuals' skills and use them as a tool to make the company more effective in order to handle the customer's needs more efficiently. With access to the right skills and onboard training, with online training in KLMS, any company can save a huge amount on training costs as well as reduce customer service. Measure the ROI here

The KLMS is the second generation LMS system from Klick Data and is a successor to the LMS system from Klick Data called Klickportalen K3 (2003-2017). The KLMS framework is translated into English, Arabic and Swedish and will soon be translated into Spanish. 

Any knowledge in the need for learning in the organization can be a Material. If it is from a book, a classroom session, a webinar, a YouTube film, a PDF or a Powerpoint document, no matter what source of learning: the material can be added as to learn from. And then this material can be tested with a Quiz or a Test or just been assigned to take part in. The HR department and Management will have an overview of the staff skill development and performance over time (statistics) and can measure the ROI of the investment as well as being assured all information in need for being distributed and taken part of is taken part of by the team members of the organization. 

Read more about KLMS here


How can you calculate ROI with the KLMS KlickData Learning Management System

How can you calculate ROI with the KLMS KlickData Learning Management System

The ROI (Return on Investment) on any investment is depending on the cost versus the speed of how fast the investment is returned and what profit it will generate. 

An investment in the education of the staff of a company has both the effect of making the general level of knowledge higher and the company's ability to handle more complicated issues higher (at a macro level) and the effect of the individual feeling more motivated and engaged and "investment in the future of his or her career". (on a micro-level). 

Investing in an LMS such as the KLMS gives the opportunity to get a huge profit for the general efficiency of the company performance if the KLMS is used in a proper way. The Management can both get the direction of what the Staff is to learn and improve skills on and the Management can get the feedback from the organization on issues the Company has to deal with in order to solve the problems for the customers more efficiently. 

So the KLMS is not just the HR department educating and validating the staff: Its a tool for improvement of the organization's needs in order to create their service and production better in order to reach higher profit. It is also a tool for the collective force of gathering the internal knowledge to make transport of knowledge from one employee faster and cheaper than before by making a process of recording videos and organizing the instructions so it is accessed when needed. 

If well organized on making KLMS work: the implications on the bottom line are huge and the investment is fractional. People will be more motivated to work, more willing to share knowledge and to solve issues and validate their skills. See ROI example here
Also: Read more on the ROI in our Journal 


How to create a Test in KLMS

How to create a Test in KLMS

When Create a Test in KLMS you need to have a Group Admin level Access. 
1. Go to Admin 
2. Go to Tests 
3. Add Test in the right corner: "Add" 

Then follow the 4 steps. 
1. Settings.
2. Questions.
3. Category 
4. Publish. 
KD FAQ screen Create 2 200304
1. In the first tab Settings you name the Quiz or Test Name. 
You add what type of Test Type it is in the Dropdown menu. These types are decided by the admin. The default value is the General Test. 
You add the standard number of alternatives. The default is set to 4 but can be changed in every question by adding more or fewer alternatives.) 
You make a description of your test. What is it for, what subject is it cover? Who is the target group for this test? The description helps the user to guide if this is valuable or interesting for him. 

Note: The test can many times be a part of a Course with material to learn from and a survey in the end to evaluate the Course. The Courses are created with the Course Plan tool. You need to create a Test first and chose this test when you create a Course Plan. 
Also Note: Since a Test can be used and can already have been used; A published test has limitations to which you can change later. Creating a Test in the four steps is easy. To Publish when done: You need to be sure it's correct. It's like an airline ticket: Once you paid and order online: The change is a bit tricky to regret. Since it has implications for the airline not being able to sell the seat to someone else. (see below)
KLMS test creation step1 screens 200305

In this example, we create a Test called Science Random 

KLMS test creation step2 screens 200305

2. Questions.

When you have made the Settings; you will need to create the questions. You can either create them yourself from scratch which is useful when you want to create a test of knowledge for your staff in some routines you do at your organization or company. The choices are Multiple Choice Questions (MCQ) with one correct answer. One answer is correct. The other alternatives are incorrect If You choose a Question with Multiple correct answers many answers can be correct and checkboxes instead of radio buttons are the option. You can change the question if you happen to regret it once you choose.  

KLMS test creation step3 screens 200305  

How to import great MCQ questions already created for you

If you choose the third option "Import MCQs from WOK" you can pick among 500000 (!) Multiple Choice Questions (MCQs) from the WikiMaster app in the World of Knowledge / WOK system. You simply write any Wikipedia article and the questions attached to these questions are available for import to the KLMS test. You can choose one or many Wikipedia articles to import from. And you drag how many you like to import. Some articles have many questions (in this example: Science article is a wide article and has over 11000 MCQs to choose from). Science Museum article has only 2. Some Wikipedia articles exist without questions in WOK and these articles are by natural reasons not available. Note that questions are created on a daily basis by the WOK Community (a sibling to Wikipedia) so you might be able to import tomorrow questions that are not available today.

Overall: for students and teachers using KLMS for an educational reason based on general facts: access to the WOK database system is a great tool and saves a tremendous amount of time. For HR departments and admin in companies creating tests based on routines for employees within the company, WOK questions are not the tool of the first choice. These questions are in need to be created from scratch. 

A good principle of how to write questions is used in www.wokcraft.com/create . These guidelines are of great help even when you create questions for the staff for subjects like environmental policy, onboard training or HAACP for food handling or GDPR guidance. 

See a FAQ video on how to create a Test with multiple choice questions from WOK. (recorded at May 25, 2019, it has some old way of handling, but still have value to see how easy and quick it is to create questions from Wikimaster and WOK database.)

KLMS test creation step5 screens 200305

In this example: 39 questions from WOK were imported. You can see the questions and unfold to see the answers using the arrow on the right. 

KLMS test creation step9b screens 200305

In this example, the 3rd option "Science Fiction" is the correct answer. You can change the number of points given to the correct answer. You can edit the question, add more alternatives.

KLMS test creation step9d screens 200305

Add an image and add a description of the question is complicated and you need to read some material or go to a link first. The KLMS gives you great freedom in the creation process. Making great quizzes and relevant tests is an art.

KLMS test creation step9f screens 200305

Note that with the trash can you can delete questions that do not fit your audience. After you are done with the questions you like to create in the test you click Next in the lower right corner. Questions are saved. You can edit them later. And reorder them for the user when they take the test.

3. Categories.

When saved; you move to the third Tab "Categories". This will place the test to your users in order for them to find them. You need to at least add the test to one category but it can be added to more than one. 

KLMS test creation step7 screens 200305

4. Publish

In the last tab, you get a summary and then you can choose to Publish directly or Publish Later. When you publish, you limit your ability to change the Quiz content. Since it will be used in other parts of the KLMS system. If you Publish Later you can make the changes and continue editing later. 

KLMS test creation step9 screens 200305

Enjoy the creation of a Test in KLMS. Some call it Create a Quiz. Some call it Create a Test. We at Klick Data let you choose. 


How to add a Quiz to a YouTube video

How to add a Quiz to a YouTube video

Let's say you find an excellent video on YouTube and you want someone who sees it to be able to take a quiz after seeing it. This is possible using the KLMS. 

Step by Step guide. 

1. Login to Klick Data KLMS  (15-sec issue)

2. Go to User / Manage/ Create Course (10-sec issue)

3. Find a great video you like to add (3-min googling issue): From YouTube or in this case: a great TED Talk: 
In this example we found this link about Opioids:

4. Go to Add Material and paste the link and add a Headline (15-sec work) 
Mike Davis Ted Talk on Opioids in May 2020 

KLMS screen Create Quiz to YouTube 200602

5. Go to Add Test and Create a New Test (Quiz) (10-sec work)

6. Create Questions. (1 minute - 1 hr work depending on the level of effort) 

6a. Using efforts made by others: Using the great Wikipedia database of Questions from WikiMaster/WOK to check if facts can be related to the YouTube or TEDtalk link  (A 60-90 second work depending on fantasy)

KLMS screen Create Test WOK MCQ 200602

KLMS screen CreateQ edit 200602

6b. Adding your own Questions by writing them (3-5 min/ Question is an estimate depending on experience) 

Listening to the TED Talk video for 8 min. 32 seconds, you realize you learn a lot about the addiction of opioids and the difference between opiates and opioids, the explanation of noradrenaline, and the treatment and risks involved with Naxalone, methadone and other drugs. To create a great Quiz or Test to this video, you will need at least a 30 minute to learn the subject by seeing the video and take notes and review it with pause and play. IN the meantime: You can have a tab open in the KLMS to create questions that are not generally related to opioids but specifically related to this, particularly video/lesson/course material. 

You can do this either by 
1. Open up the WikiMaster app and create generally fact questions that are related to the subject and be used by anyone in the World for the greater good just as you would spend time editing a Wikipedia article. Your effort will then be used by a global audience for free. The Guidelines on the Questions are set by the WOK Foundation who created these Quizzes on top of Wikipedia. Your questions can after this be imported to the KLMS system as described above in this article. Klick Data support this effort and endorse the WOK project.

2. You can create the questions directly inside the KLMS module for Create Course and have more freedom in sense not following the general rules of an MCQ being set by the WOK guidelines, such as multiple answers can be correct, different points depending on which alternatives used or having images only as alternatives. Questions on "What was the opinion on the subject covered in the film? " is relevant to the quiz regarding the presentation but would not fit the WOK project objectives of indisputable facts. If you create quizzes, you will know and understand the difference. 

You will also be able to create tests that are limited to an audience you decide and not suitable for the public. Within a Company Academy, an Educational institution or a Governmental Body. See Site License. 

In the example we use in this FAQ: a general MCQ question that would fit the WOK guidelines would be 
Q: In what Century was the substance morphine extracted from the opium plant?  
A: (Correct answer): 19th Century 
B. Incorrect/Disposable1: 18th Century 
C. Incorrect/Disposable2: 20th Century 
D. Incorrect/Disposable1: 17th Century 


The Question is related to the TEDTalk video. It is also a general question that will be true for all time in the WOK database of multiple Choice Questions. In WOK, the relevance of the Question is made by indexing to the context of the question as to the example above shows with the question being related to many different Wikipedia articles. In the KLMS system with the example of being a part of the Course of Quiz related to the Mike Davis article it still has relevance when import. 

If you like to view Questions on a browser before import: Go to http://wok.uno . Unfortunately, you cant create questions in the web version of WikiMaster. You need the mobile app on Android or iOS. 

In this example, we can't rely solely on General Multiple- Choice Questions (GMCQ) made by others imported from the WOK database. We need to sit down and play the video and create the questions related to this specific material. We need to create MMCQ = Material Multiple-Choice Questions. MMCQ are the MCQs that are related to specific material content, such as the TedTalk video in this example.  (See Definition of MCQ). 


How to administrate the Settings as an admin in KlickData KLMS 

How to administrate the Settings as an admin in KlickData KLMS 

In the KlickData LMS system, the KLMS as we call it, there are many settings to make for the administrator. 

This FAQ video explains and gives you an overview of how the Settings for the admin.

 This video was recorded on May 20, 2019. 


How to complete a Course Plan in KlickData KLMS

How to complete a Course Plan in KlickData KLMS

How to complete a Courser Plan in Klick Data

See video on how to complete a Course Plan in Klick Data KLMS

This video is recorded on June 23, 2019.
Note: Some FAQ info can be outdated due to the continuous development of the platform and progress of functionality. 


How to create a Course Plan in KlickData KLMS

How to create a Course Plan in KlickData KLMS

How to Create a Course Plan as an Administrator in KlickData KLMS.
The Course Plan is combining Material to learn, Tests to Validate, and a Survey to Feedback of how much learned. 

Update April 27, 2020. Create Course has been updated and simplified. 
Users can now also create Courses under the Manage menu. Users can add material, tests, and Surveys as separate items and put them together as Courses. Admin can assign Courses made to users, groups and set a timetable and reminders. Not covered in the video above.

See the video Nr 7. Create a Course Plan

This video was recorded on June 8, 2019. 
Note: Some FAQ info, design and functionality can be outdated due to the continuous development of the platform and the progress of making the user and admin experience better. 


How to create a Survey in Klickdata KLMS

How to create a Survey in Klickdata KLMS

How to create a Survey in KlickData. This is great when you like to find out the opinion of a course or an opinion from a group within the company. And to compare over time how the environment of the staff mood is in the organization. The Feedback loop is the way for Management to get information FROM the organization as a complement to the information and knowledge that the KLMS is sending TO the employees. 

See the video on how to create a Survey

This video is recorded on May 21, 2019. 
Note: Some FAQ info can be outdated due to the continuous development of the platform and the progress of functionality. 


How to enhance your skills and get certifications of a Course in a LMS from Klick Data

How to enhance your skills and get certifications of a Course in a LMS from Klick Data

When a person educates themselves they strive to become "a better person of me". We have the drive to move further. To learn more for the sake of being curious and loving of knowledge itself for sure, but also to fill our own CV with certified knowledge in order to get a better life. You go courses onsite or online to reach somewhere. For the purpose of a future position within the company that you currently work for or for a future employer. 

The KLMS system offers a range of online courses that you can take. Depending on the Company and the admin on this organization who has the license to use the commercial system that KlikcData sells, the KLMS (Abbrovation for Klick Learning Management System) gives you access to Courses and the possibility to take Certifications. What is available to take is personal in the settings provided to you. 

Some Admin of a KLMS license sets the limit to a few Courses that are needed for you to do your work and to get the validation you know how to handle things within the Company. The Courses and Course Plan sent is defined by the Admin in Settings. 

Other Companies see the KLMS as an Employer Branding tool and encourage the staff members to take as many Courses possible. They have a budget for Education that the staff members take both on the work time but also invest in the future of an employee since they will leave one day and become an ambassador for the Company bringing clients and services to business after leaving the payroll. 

Course versus Course Plan 
In KLMS the definition of terminology is straightforward. The concept is set to Courses. (C)
Courses are divided into Material (M), Tests, (T), and Surveys (S). Material, Test, Survey as parts of a Course or Tasks are defined as Course Items (CI) 
A Course can have multiple parts in different orders. 

Attending certificate
A Course can consist of only a Material to take part in. Like a Terms of Use you click on by scroll fast to the OK button, the Material is presented to you and you are expected to read it. Maybe you do. Maybe you don't. The point is, when you click OK, you have read it and accepted it as learned and the management now can have the confirmation that you have been alerted, informed, and in one sense "educated".

If you break any rules, instructions and do not follow any of the information in the Material you had taken, the middle management can inform the higher management that "you were informed" and that no blame shall be given to him or her. "Cover the back of boss" - Course is sometimes used. The member of the staff has "Taken part. Might have understood. ". You have taken part, which is the point.  

Some governmental requirements like GDPR or sitting next to the emergency seat by telling the flight attendee that you have read and understood the procedure. Despite that you, in fact, might have a lot of questions and do not completely feel really sure you have is an example of this Participation "oral attending certificate". 

KLMS certificate definintion 200514

The stewardess could have spoken to you to fast and was given you instructions you did not understand fully, but your mindset and focus could have been somewhere else. The Stewardess has followed her mandatory instructions before take-off be instruct you and she is, therefore "Covered" if you indeed do not know how to open the emergency door in case of an emergency. There is no Test to make sure you now know and if you failed you need to move to another seat in the plane. As soon as you say "OK" to the Stewardess; the Emergency Seat Course is over and you "passed the test". 

The result of a Course with only a Material can be an attending certificate. A note of Participation Note or a Diploma. 

Diploma Certificate.
In KLMS you can have Material to learn, followed by a Test. This test can consist of Multiple Choice Questions (MCQs) with one alternative being correct and the other incorrect or MCQs with more than one answer correct. Each question can have different points depending on the answer alternative given. The test can have a grading system set by the creator or the HR Department admin. Depending on the difficulty of the questions, your skill of knowledge at the time of taking the test, and the grading system.

A diploma can be given with zero correct answers correct given if the creator has decided to set the grading system at this level. The KLMS system is established to create a certificate for people who run nuclear power stations and need to know a subject to 100% before passing the test to 180 degrees on the other side of demand with people who take yoga class instruction tutorials. Freedom of the admin and course creator to set its own standard is a choice. 

When you have a grading system in a test and users have taken the test and pass the test within the limits, you can have a Certification Diploma of different levels. You will receive a Diploma with a Grade. The Certificate publisher who created the Course and made the test decides what you will get in terms of Certificate. And at what levels. If you have a skill to learn and lots of followers on YouTube, you can certify the crowd that follows you by adding tests and give them certifications with you as the Publisher of the Certificate using the system. If your company has its own Academy, you can have certifications from this Company. 

This certification is to be added to your LinkedIn profile. 

Master certificate
If you add certifications in the plural in a subject, admin can set a Master Certifications with many Courses completed. So if Course A, Course B, and Course C is passed with a Certificate: You will receive a Master Certificate. So a Master's degree can be set with Certifications from many Courses. It can be given with or without any extra afford. Admin can set the bar of a Master Certificate by adding a Final Exam Test with questions from previous Courses. The system allows picking random questions from a pool of questions previously used in courses. Or add new. 

Online training is in 2020 and in the decade of 2020 to follow a center of learning and with KLMS the Knowledge Network is our vision. As a customer using the KLMS, either as a student in an educational institution using the KLMS or within a Company having established its own Academy with the KLMS platform or being a freelancer using the possibilities to teach online and give your pupils or followers a possibility to certify their knowledge after taking part of your skills you provide; The KLMS offer you a solution for the ever ongoing learning process. 

Open Courses versus closed 
Open Courses is Courses created for the Public to take when he or she logs in to KLMS. Open Courses can have a price to take or be free. Limited courses or closed Courses are courses that are set to specific companies, groups, or individuals. Admin of the KLMS account decides which courses are available to you. 

You can log in to a company account of KLMS with a certain amount of Courses accessible to you and you can log in to a different account like the Klick Data account and have a different set of courses, tests, surveys, course plans, and materials available.  

To summarize the different level of certifications and Diploma possible to acquire within the KLMS from a technical standpoint: 
In this FAQ article, we have described the difference and finalize the terminology of what we actually mean and make a clear distinction between
A. Attendances certificate/ Participation (no demand of knowledge required, the test can be absent)
B. Diploma (Passed test with a set limit. Limit to pass can be zero, but test in the Course is involved)
C. Certification (Passed a limit that can be different depending on the grading system. If diploma has a pass/no pass limit, certifications have technically 3, like fail, ok and good.
D. Master certification. Multiple passed Course can give a Master Certification (with or without a final test/ Exam test)

Update: May 14, 2020


How to import users from the internal HR system using the Import tool in Klickdata KLMS

How to import users from the internal HR system using the Import tool in Klickdata KLMS

 Almost all companies and organizations have an HR system with their employees' information accessible as a CSV file to export. This file is easy to import in the KLMS when a company gets on board and starts to use the system for its online training, company surveys and employee branding.

1. As an admin in the KLMS you have access to the Admin tool (see Top Bar). 
2. Select Users
3. Click on Import in the Left Side.

KD FAQ importusers 200311

4. Upload the file from your local computer. 

KD FAQ importtemplates 200311
5. You can save the templates used for the import so the regular import with people who are new onboard and with people who left the company are removed under Import templates 

KD FAQ importhistory 200311

6. You can view the history of the employees´ import and click on each line to view the result. 

KD FAQ importhistory example 200311

7. After each import, you can review the results of the updated file with error warnings and calls to action to update missing fields in order to keep the KLMS user data up to date at all times.

8. If your organization exceeds +50 users KlickData can also provide automated imports with mirroring or SSO of user data from your ERP-, Intranet- or HR-system including synchronization of statistics and user validity for ease of administration. Contact with us for this powerful integration that is included with a Site license to KlickData.


How to take a test in KlickData KLMS

How to take a test in KlickData KLMS

To take a Test. Go to the top Bar and chose "Tests". 

Select Catalogue. Scroll or search. Click on Start. Take the Quiz. 

See the results and view the Questions. Print a Diploma if you pass the test. 

See Video on how to Take a Test in our FAQ video Nr 2. How to Take a Test


How to use My Statistics in KlickData KLMS

How to use My Statistics in KlickData KLMS

In Klick Data learning Management System KLMS you as the User can view your progress in several different forms of Statistics. This FAQ video about the 

 See the FAQ video about My Statistics 

This video was recorded on May 14, 2019. 
Note: Some FAQ info, design and functionality can be outdated due to the continuous development of the platform and the progress of making the user experience better. 


How to use My Users and Groups as admin in KlickData KLMS

How to use My Users and Groups as admin in KlickData KLMS

Klick Data Learning Management System, KLMS as we call it deals with users with login access. All these issues are dealt with for admins with the administration's right privileges. 

This FAQ video display on how you deal with users and groups in KLMS

This video was recorded on May 16, 2019. 
Note: Some FAQ info, design and functionality can be outdated in the video due to the continuous development of the platform and the progress of making the user experience better. Enjoy KLMS. Please, don't hesitate to contact us with feedback if your questions were not answered or covered in this video or FAQ post.  


How to use the Authoring tool in KlickData KLMS

How to use the Authoring tool in KlickData KLMS

To create with the Authoring Tool, you need to have the Admin privilege set by the KlickData account representative at your company/ organization.

Video: How to use the Authoring Tool in Klick Data

This video is recorded on June 26, 2019. 
Note: Some FAQ info can be outdated due to the continuous development of the platform and the progress of functionality. 


How to use the e-course player in Klick Data KLMS

How to use the e-course player in Klick Data KLMS

Klick Data has produced interactive video tutorials in computer software training and Softskills since 1992. These productions (see list of 261 Klick Data e-courses) have mainly been targeting the Swedish market and the e-courses have mostly been recorded in Swedish (videokurser på svenska) and some few in English. The e-course player has a lot of premium functionalities for transport knowledge as shown in this FAQ video. Note. The e-course player from Klick Data shall not be mixed with video links in a Course in KLMS with links from YourTube and Vimeo, which also can be a part of a course and be very useful too. The e-course player has an index within the player and you can bookmark parts to learn and take notes. If your company and organization need to create an e-course with this premium functionality with the E-course player from Klick data and use in the KLMS to the staff: Contact your local Klick Data representative and we will offer our service in producing such a course and place inside the KLMS for your solution (sv. kundanpassade ekurser)

See FAQ about the Klick Data e-course player in KLMS here. 

This video was recorded on May 14, 2019. 
Note: Some FAQ info, design and functionality can be outdated due to the continuous development of the platform and the progress of making the user experience better. 


Legal links for Klick Data AB (publ)

Please contact us for more information in case you don't find what you need and we will correct it on the web page and send you the information you want. 

1.Use of Klick Data Services.  

The use of Klick Data services on our sites that require login credentials, currently on
a. (2020-) KlickData KLMS, also referred to as KlickData LMS, or KLMS on site https://kunskap.klickdata.se/en/guest/login and 
b. (2003-) Klickportalen K3 also referred to as K3 or Klickportalen on site http://www.klickportalen.se and before this on 
c. (1996-2006) Klick Data educational CD-ROM and internal hard drive solution Klick Data Server P3

is regulated by the License agreement (eng) or translated into Swedish the Licensvillkor (sv). 

In order to use the content, functionality with e-courses (sv. e-kurser), and tests and surveys within these domains, a fee for the license is needed to be regulated and agreed upon. Either by the individual, company, organization, governmental body, or educational institution that signs a Site license (sv. Sitelicens) or an individual customer who sign a license for a specific e-course. 

2. Definition of the terminology used by Klick Data. 

To understand the terminology used by Klick Data in order to understand the legal aspects, please see https://klickdata.se/faq-klms/terminology-of-klms-what-does-all-terms-in-an-lms-mean 

3. GDPR 

On our Swedish site, we use the regulations for GDPR at  https://klickdata.se/gdpr (sv. Integritetspolicy) and this is translated into English on our Privacy Policy

4. Policy for Ethics, Quality, and Environment

Klick Data has set an ethical policy, quality policy, and environmental policy. (link to Swedish


List of Functions in KlickData KLMS

The list of functionality in a learning management system can be evaluated and compared. This is the list of functions in the KlickData KLMS. We define the functions into the roles of different users that we have created different functionalities for.

The Klick Data Academy, where individuals and small business owners have space and can sign up within a minute with the Settings adjusted for these group or "The Customer Academy", where the HR-department or the Schools teachers and principals set the rules and standards after they sign a Site license contract.

1. Academy User :
From the perspective of Klick Data, a User or Academy User (AU) is a Learner with an account that gets him or her access to KLMS. It could be an Employee of a Company or a Student studying at a University or Collage. It could be an applicant for a job to a company, a distributor, a community citizen at a library, a customer, or a worker at a distributor. Depending on the Academy. 

2. Academy Tutor
A Tutor or Academy Tutor (AT) is using KLMS to expand his or her business by selling his knowledge to others by creating Online Courses or Curriculums. A Tutor can put Material, Tests, and Surveys into a Course and Create Course Plans to send to others. An Academy Tutor can Save content produced as Private, Publish to Academy or Publish Globally to the Open Library. This role is the role of the Producer of Content. Technically this role is also called a Group Admin. 

3. Academy Account Administrator 
Within a Company, the HR department has appointed a CLMO, Chief Learning Management Officer. He or she is responsible for the individual learning plans, assign the courses to users, groups, or the company. The CLMO is in charge of the Online Education platform, such as KLMS, and makes sure the set budget for education is best used for the ROI. From the company perspective and from the employee perspective. 
The top menu choice is called Admin in KLMS. Academy Account Admin (AAA) or shorter Academy Admin (AA) can import users and export and delete accounts within the company and are the main contact with Klick Data or the Distributor of Klick Data. For a Corporate Academy (CA) or an Educational Academy (EA), this is the same functionality. The HR Manager at a University or a Collage is the Principal, Teacher, or Dean.

4. Master Admin (MA):
This account is held by Klick Data or Distributor and the highest account. Functionality for Master Admin is to set up Academies and supervise functionality and support AAAs in their efforts to get the highest ROI on their investment. The feedback loop from AAA, Tutors, and Users is gathered with Data Analysis in order to improve the system for the benefit of all Customers. 
Administrators Academy administrator = admin Group admin: Academy manager or Academy Teacher

The hiring process with KLMS as a tool.
When a company hires; KLMS is used to check the applicant's skills, values, and experience with the help of KLMS. It is a powerful tool for certification before entering the organization.
Its also a tool to educate partners, distributors, and even customers. No matter if you take a course by assignment from your boss, teach a subject with a webinar or administrate your staff knowledge, or sell the KLMS B2B, the KLMS offers functionality that is listed here. 

Functionality that is working, in progress, or will be implemented as part of the plan.  

Table of content.
1. User functions in KLMS main Klick Data Account
The functionality when you open an account in Klick Data, under the Klick Data Academy and use KLMS as a User or a Tutor. 

1b. User functions in KLMS at an Academy Account
Being a staff member or employee in a company or work as a distributor or reseller of a company, you have the role of a User in the KLMS. Even a person that is about to get hired can use KLMS as a user on a Company Academy Account (CAA).
The same thing applies to Educational Academy Accounts (EAA) in schools, colleges, and Universities. Students are the users.

2. Academy administrator functions in KLMS
As an HR Manager or a CLMO, you have the tool to overview the progress of the Organization Knowledge Progress on a Company, Group, or individual level. 

3. Master functions in KLMS
The role of a Distributor of the KLMS has the functionality to administrate different clients and many Academies. 

4. Explanations
Explanation of the terminology and stars in this overview


Terminology of KLMS - What does all terms in an LMS mean?

Terminology of KLMS - What does all terms in an LMS mean?

An Academy is an area of the KLMS ruled by an Academy Administrator that has Users or Learners as members that need to login for the functionality provided in the KLMS system. The Academy types can be Corporate Academy (CA), Educational Academy (EA), Governmental Academy (GA), or KlickData Academy (KA).

A company or organization that acquires a license to run a KLMS Academy (CA) from Klick Data or one of its distributors will have full control over the content provided within the Academy and will have the Company logo and information. The same applies to a GA with the city, government body, or an official department. And in the Educational Sector; An online KLMS Academy (EA) will provide the principals, professors, and teachers with the tool to teach students online and onsite with the Content of Material, Tests, Exams, and Surveys. 

In the KlickData Academy (KA), under the KlickData brand individuals and small business owners can use the Open Courses created by the Tutors that are publicly available. And also take the e-courses that Klick Data has produced. Tutors can produce and sell their courses, thus making the KlickData Academy a marketplace for people who want to teach online or have produced courses of quality other people can be certified in. No matter the subject. 

Academy Administrator 
An Academy Administrator (AA), or sometimes also referred to as Academy Account Administrator (AAA), is organizing and supervising content, users, and progress in the learning management system KLMS. The Academy Admin can create users and assign resources within the database of material, tests, surveys, e-courses. The AA can assign Course Plans to a user, a set of users, a group, or groups. Admins can also send emails and reminders to the above. And see group results and statistics. (Students or Staff employees). See Master Admin and Users. The types of AA van be CAA, EAA, or GAA. 

KLMS user admin master 200418

Add document 
Adding a document to KLMS means that this material is kept within the walls of KLMS and is not seen or reached by any outsiders. Document in the form of Word file, PDF, video, etc can be uploaded and this material can then be studied by the users and be part of a Course Plan. See Add Link

Add link
Add link is used when you like to add a material in digital form from the Internet. This link does not need to be private, it is public. Since most of the content in need to learned is already on the web, the idea of adding a link is to validate this information when it is turned into knowledge. And the admin can follow up that the information is shared by a person or a group or the whole organization. Just sharing information is in no situation a guarantee it's been opened and understood. 

KLMS user admin master 200419

Authoring Tool 
A tool to produce courses within the KLMS. To create with the Authoring Tool, you need to have the Admin privilege set by the KlickData account representative at your company/ organization/educational institution. 

When you do a Study as extended Survey, some answers like Yes and No lead you to different parts to continue. A Yes answer on Question 8 may lead to skip the Question 9 and 10 and let the user go directly to question 11, whereas answer No let user answer 9 and 10. See Study

A category is a tag or index in which a material, test or survey can be found. You can attach material, tests or surveys to multiple categories in order for the users to find the proper subject when to take a course or involve this material, test or survey into a Course Plan. 

A test that has a grading system with more than two options in KLMS has a Certificate as the end result of a user learning effort. If a test has two levels of grade, its called a Diploma Test. If it has more than one percentage level, its called a Certification Test. Example Failed 50% or less correct, Passed 50-90% correct answers, Good over 90%. The levels are set by the Course Creator in a Grading System

A client is a customer to Klick Data or a Distributor of KlickData. A Client has its own Academy and its own Academy Administrator, groups, and Academy Users, A client decide what access to defined content in terms of Academy Users Courses, Test, Survey, and functionality within the Academy domain. 

Closed Course
A course specifically made for a specific set of users, groups or all within companies and these courses can be taken only for a specific period. The Opposite os Open Course

Color Code
When you create a new group in KLMS: You can input a valid color code and give the group a color so its easy to separate them visually. A color code is then added from the hex system, see https://www.color-hex.com/

A part of the statistics when you count the number of events of something.

A course is a combination of Material and Test: Something (link, document, Text) to be learned and then validated (Test) that it has been learned. And to be combined with a Survey in order to get feedback if it made sense and if the student learned something of value. Technically it could consist of only a Test or a Material.
Ex. If User clicks on the OK after he or she takes part in reading a document (like Terms of Use): He has taken the course item "Terms of Use" and if this is all course items in the Course: The Course is technically over and "passed". 
Ex. 2. If a Course consists of Course Item 1: Material "Jack Ma Youtube video" and Course Item 2: "Alibaba Introduction Test", the Course is completed when the user accepts he has taken part of the video (despite perhaps not viewed it, but KLMS will have notified if open) and taken the Test, despite not passed the limit of Diploma based on the Grade System in the second item: The Test "Alibaba Introduction Test".

Course Items can be mandatory or complimentary. A teacher can list books to read offline for the student to take the Course, but it's up to the student to buy or to lend the books at the library and to read the content. KLMS can not "proof" the student has open the book, read, and understood the Material. A test can give the verification of knowledge required.  

For more information, see separate article about Course in FAQ 

Course items
Course items are parts of the Course; Plural for Material, Test, and Survey as a group. Ex. "The Course items are 6 in total and are divided into 3 Materials, 2 Tests and 1 Survey". 

KLMS Create Course Plan 200419

Course Plan
A course plan is a series of actions planned by an administrator with a Course and a timeline for completion. A course Plan has a user, groups attached, and a timeline and is combined with emails sent from KLMS with reminders that will activate the course/ courses. The admin can follow progress on a user level and on a group level. Users can produce a Course but not a Course Plan. 
In Course Plan, you can create an activity which the user can/must perform and which you can follow up on with a reminder email. It could be one or many partial assignments that contain for example going through Own material, e-course or tests, and studies/ surveys.

KLMS Dashboard 200419

The term courseware is an older term used in the Licence agreement software and refers to "videos (e-courses) from Klick Data AB in the form of CD-Rom, DVD, or VHS format or another form of digital equipment". In this "another form of digital equipment, the future when it was written implied use on a SAAS (Software as a Service) platform such as KlickData KLMS and Klickportalen K3. 

A landing page where the user gets an overview of the KLMS system and the progress made in the Course Plans. 

A distractor is an incorrect alternative in an MCQ. Normally an MCQ has four (4) alternatives. One (1) alternative is normally correct. And three (3) is normally wrong. These 3 incorrect are called distractors.
KLMS questions can have many but also no distractors with multiple answers being correct. This is different from the WikiMaster system, and the WOK dB, where it always is 1 correct answer and 3 distractors.
In KLMS you get different points depending on how many correct alternatives you enter. If a, B and C is correct and "All of the Above" is the alternative in D, you will have more points if you answer A, B, and C or D than if you only have answered A or B.
To write good distractors is an art. Great MCQs have great distractors. Correct answers are very easy to enter. It is just to fact-check. To enter great distractors is much harder. They need to be good as being the possible correct answer. Not too easy, not too hard. Reasonable. But not impossible. Alexandria is the second-largest city in Egypt. But what would the distractors be? Unknown cities in Egypt? Or large cities in other neighboring countries? Or tourist attractions in Egypt? As many quiz shows such as "How to be a millionaire" expose. Sometimes you need to call a friend because the distractors are so good. 

Diploma test
A test in KLMS can be of three (3) kinds. Participation, Diploma, or Certification. A Diploma Test has a pass limit set by the Creator. Either you pass this limit with a percentage of correct answers or points made correct and get the Diploma or you don't pass the Diploma test limit and does not get a Diploma. If failed you get a Participation Note in the system. The Diploma Test certifier can be set by the Academy Account Administrator or the Course Creator. The Diploma level can be set to zero correct answers by the Creator, thus upgrading participation to a Diploma. See more in What is a course?

KLMS eCourse Win10 200419

An e-course is in KLMS terminology a video tutorial with a teacher in front of a camera explaining a subject like computer software skills. This e-course is historically normally produced by KlickData with a video player that makes it possible to navigate within the video on searchable subjects and a menu structure using the KlickData course player. Since 1992 KlickData has produced over 500 video tutorials (mostly in Swedish) and the same structure has been applied to the Swedish market since. In the 2020s, most eLearning in KLMS is produced without KlickData being the producer. A short name would be "a high end produced course". Customers can order courses produced by Klick Data as a company or produce an e-course with the authoring tool. Read more in a separate article about our story and heritage as a company within the EdTech industry that has got us a Global Award for our achievements.

KLMS grade system 200419

Grade system
A Grade system is a level from the teacher making a Test Passed. If you have 75% correct as a level for Diploma: This is set by the admin. Perhaps A+ is 95%, A is 90% correct, etc, and Fail is 40%. This is set by the Grade level. So different Grade System for different purposes and clients. You want a Manager in Chernobyl having 100% correct on the test of how to run a nuclear plant while reading an Environmental Policy or a Terms of Service for a Software by just a click of "Read" without a test.

KLMS user landning 200418

Group Admin
A group admin is a teacher or a manager at a lower level than the Admin in KLMS. An admin sees the menu above the Dashboard. Above a Group admin is  Main admin and under is a User.

A shorter name for Klickportalen K3. One of the domains of Klick Data is http://k3.io 

KLMS 7languages 200419

Klick Data
Klick Data refers to
a. the Swedish public company Klick Data AB (publ), incorporated in 1988-12-30. Since 1992 working in the educational digital industry, today is known as the EdTech Industry. 
b. The company Klick Data has produced e-courses and created a SAAS for hosting courses, e-courses, tests, and surveys for online training that has become the same name for millions of Swedes "KlickData " is therefore commonly known as the SAAS it provides. A klickdata-course is for many old clients from the past the same as a "video tutorial in software training". delivered on a unit. 

Klickportalen or Klickportalen K3 is a SAAS for KlickData launched in December 2004. Since the start, 1.6 million e-courses have been delivered in the Swedish market in this Learning Management System (LMS). 

Choose menus in many languages in KLMS. The menus and structures are currently in June 2020 translated to Arabic, English, French, German, Italian, Spanish, Swedish, Yoruba, and Tamil. (9) This opens up international use. Anything in needs to be learned and validated that it has been learned is possible to use in KLMS. 

 Learning field
An in-depth description of the answer, why the answer was reached, and perhaps a description of why some of the alternatives listed were wrong in order for the user to understand the context and learn him. The field is also meant to get to the correct answer by linking it in the right direction, like Wikipedia articles that might cover the information needed in order for understanding more and have the correct answer next time. Sometimes also referred to as Information. Currently (April 2020) not yet in KLMS but in WikiMaster and K3.

The word "license" implies the right to allow a person to use the courseware or the system KLMS or K3 as a SAAS.  "The number of licenses corresponds to the number of purchased units or the number of licenses obtained according to a specific agreement with Klick Data AB. " This is a description from the Licence agreement that units and licenses were connected. In a Site License agreement from Klick Data, the number of Academy Users is set by the Site License agreements as well as the Services provided in the SAAS. 

Make Public Courses
When you are finished with the Course creating process and have added Study Material, Tests, and Surveys as Course Item, you can Save the Course. You then have some options. When you click "Save"; the Course will be given a name with a timestamp and you can go back and edit later. When you click on Publish and have the option of Make Public checked: The Course will be available in the Library for other in the Academy to use it without the assignment from an Academy Admin. If the Course is to be assigned: You can uncheck the Make Public and make the assignment to an individual Academy User or many Academy Users or assign to a Group, like a department or a class. You can also Assign to al Academy Users in the Organization.
If you don't assign at first due to the fact you don't know the time and date. You can Publish it to be Taken or click Save to make the Course to Stay Private. Picking up a Course for later assignments is easy. Just go to My Courses to see your created Course or pick from the Library. You can change content by copy the existing from Library to make alternations.

KLMS Master 200419

Master (Settings)
Master Admin (MA) is the Head of the whole KLMS System: The KlickData Master is setting up new customers and Academies. It's not for a normal Academy Admin or User to touch. The Customer's head is an Academy Administrator: A Principal of a school or an HR department Manager. This part is not visually seen by the customer's users or admins. It's for Klick Data and its Distributors. See List of Master Admin functions

Abbreviation for a Multiple Choice Question. A question with choices where one or many choices are the correct answer. Used in many trivia apps and game shows and has a great advantage in the learning process. In KLMS, Over 500000 MCQs are available to retrieve in the creating process of creating Quiz and Tests by the index of Wikipedia articles. MCQs are both used in Surveys and in Tests. MCQs can be created freely in KLMS and contain both images related to the MCQ or in alternatives. MCQs can be displayed with a random display option of alternatives in random order or displayed in the order of how they were created. 

Open Course 
A course created by a user or admin can be open. An open course is a Course created with no date or time restrictions. The Course is Open in the Library for the Academy Users to take the Course at any time. An Open Course can be taken without the assignment of an admin inside KLMS. The course is open to be taken by other users or groups. An Open course can be public in a sense the Course is open not only within the company or organization account but for all other accounts within the KLMS universe. The opposite is the Closed Course.

If taken a Course in full, you get a Participation note in the KLMS for the effort. Participation is the lightest form of Grade as the result of a Course or a Test. In the Course Plan, the creator can make different tasks and parts; like Material, Tests, and Surveys. If the user starts a Course item and completes this item, he has participated in this part of the course. The easiest form of Participation is to click Start and when the user feels he has completed the task he clicks "Done". If all course items are taken, the full Course is done and user has got a Participation noted for Taking the full Course. 
If a Test is set with a grade System of either Diploma Test or Certification and the user does not pass the limit set for a Diploma or a Grade, the Participation "grade" is given to the user in KLMS. A failed test render a Participation in this case.  
For the Academy Admins, statistics of started and completed courses, tests, and surveys are handled for comparison over time and semesters. In groups and in the organization. Participation is a measurement for usage. 
Many times the managers send information to staff members and have no need for testing. The information on how many have taken part of the information and read the information is sufficient information. And it gives the people within the organization or outside like applicants, distributors, or customers who have not read some important information a reminder. 

Abbreviation for Participation. Diploma and Certification. The end result of a Final Test in a Course. 

Short abbreviation for Question. Normally an MCQ, Multiple Choice Question.

KLMS add question full 200419

A question in KLMS is a part of a Test or a Survey. Questions can be a Multiple Choice question (MCQ) with one correct answer or have multiple correct answers. The creator of a test can set different points in each alternative. These alternatives can even have negative values. Questions can have 0-9 alternatives. A question can also be a fill-in question where the user needs to write an answer. The question can have a description and with in-depth information, before the question is to be taken/ answered and learning information after the Question or test has been answered for fact-checking and more learning to fill in the missing knowledge. 

Question Description
A Question Description is a field that deepens the background and information in order for the user to solve the question. It could be a text to read. A mathematical problem or a visual picture or a combination. Or a long question that is longer than the normal question display on a mobile or smartphone, hence not displayed together with the alternatives. 
Question Description

KLMS add image 200419

Question image:
A question (MCQ- Multiple Choice Question) is displayed for the user with an image that the creator of the test can upload and attach to the question. An image can also be added to a Quiz=Test 

KLMS Create new test 200419

A Quiz is technically the same as a Test. KLMS use Test in the Courses. The test is the Course Item that normally will lead to a reward such as Participation, Diploma or Certification (PDC). Test sounds more serious for many people and more academic. Quiz sounds more trivia. It's in the eyes of the beholder. KlickData has chosen the terminology of the Test for the part where you end the Course. And have Quiz as a part of the Learning Process. Study Quiz is a learning event rather than an Examination Event. Both Test and Quiz are defined as Questions (MCQ) collected.

The email address of someone who is to receive a mail about a Course Plan

Reminder Body
When you send an email to a user and remind him to take a Course or a Task within a Course Plan, you write a text in the Body of the message. Hence the term Reminder Body.

KLMS reorder 200419

With the reorder function you drag and drop the Questions in the order you like them to appear in the test. 

SAAS is an abbreviation for "Software as a Service". The terminology referees to deliver software over the internet based on a subscription model. In the EdTech business Klick Data has been since 1992 and has SAAS as its core business model since 2004 at the launch of the platform K3. 

A Section is a part of the Dashboard with content displayed for the Academy User in order for the Library of Courses, Material, Test and Surveys to be displayed as well as the Academy Users Progress. Its the landing page parts and starting point for the navigation in KLMS. 

A name of a Course, A material, Test, or a Survey. It’s the Headline of the Object.

A survey gives the HR department feedback on the course. Was it useful? Was it interesting? Will it change the way forward in the work/ the way you do things etc. But that's just the tip of the iceberg, A survey does more than find out what an individual, group or organization thinks about a course or a topic in the organization in one or several questions.  With a survey, one often uses demographic questions to be able to separate out what for example men/women, different age-groups, or departments have answered. The statistics part of a survey entails using blocks of questions with the same number and similar phrasing in the answer options. It usually contains at the most one final question where the participant can leave freely formulated opinions, thoughts, or suggestions. 

KLMS stats 200418

Statistics is an overview of the results. In KLMS the statistics for users show his or her progress in comparison to the group, (a class or division in the company). Statistics can also be seen by the admin on a group level or a company level to track investments of the education taken. 

A study is deeper in its structure than a Survey and investigates a specific subject med with different follow-up questions depending on which answer was given in the previous question. In KLMS, you can split a Study and ask to follow up questions if an answer is yes or no. (Ex. Question 7 is answered Yes, then the user moves forward to Question 11 while the users who answered No move to question 8,9,10 for a deeper understanding of opinions, see Branching). With Surveys, the KLMS is giving information from Users to Management apart from KLMS being an educating tool for Management to educate the staff members or Students. It works both ways. In short, a survey lets you know >what a group of individuals think about a question a more strict form like yes/ no or defined choices. A Study explains how a group of individuals think on a question in more depth with open questions and free answers.

The word "unit" is an older term from the time when Klick Data content produced by Klick Data was delivered in a physical form. In our Licence agreement, this was referred to as "this agreement is considered a CD-Rom, DVD and/or a VHS/videocassette as well as possible extra HD diskettes.". The abstract use of the knowledge transformation was separated from the physical units that were transporting the digital recordings. Some of our loyal clients have still units in circulation and licenses.

A user is a member of the KLMS. An account holder. It is a staff member assigned by an admin and can use Klick Data Learning Management System, KLMS via login with a name (mail address) and a password. Users can create content by adding material, text instructions (Ex. "Attend a lesson", "Read a book"), a link (any digital link on the Internet with some information to be learned), A test (quiz with multiple-choice questions, fill in a test, etc) or a survey. Users can not Create Course Plans unless being upgraded to a group admin. A user can consume courses and materials. An admin is also a user since he or she can access the KLMS as a Study platform and can choose this from the top bar menu system. 

A series of questions MCQs or other types of Questions put together is called a Test. Technically it can also be called a Quiz (Qz). A test verifies that information in the Study Material is transformed into knowledge in the head of the user. 

The test can be a normal Test during the Course, A test is called a Quiz before it is a Final Test. This final test wraps the Course and when the result is given, the Course is done. Depending on the Test Grade System, the Course is passed with a PArticipation Note, a Diploma, or a Certification. This end result of a Test is set by the Test creator or the Course Creator or an Academy Admin. 

A test can be a Study Tool and a part of the Material in the sense it's designed for learning purposes only. Such a Test is called a Study Quiz. During the Study Quiz (technically a Test from the perspective of KLMS), the user will have information and guidance on what to read and complement information and material in order to understand and answer correctly after submission of the Question is done. 

Ex. A Study Quiz has 10 questions. Each Question has learning fields filled in by the Creator of the Test. The Learning field opens after the Question is answered. The learning field has guidance and directs the user were to learn with more information and "the correct answer" (sv.facit). If answered incorrectly, the user can continue to get the right answered filled in and move on to next. As the name suggests; this is a Study tool and not a final validation or verification of knowledge.  

A test can also by a labyrinth test. This is the "evil cousin" of the Study Test. Why so? Well. It's harder. No help is given. The Labyrinth Test assumes you know the Material and are aiming for 100% correct. No learning field is given. If the user answers one question wrong, he or she will need to start all over again. When finishing a labyrinth Test, the user will then have 100% correct and finish time. This requires all knowledge in the Course to be in the head.  

An assignment of something the user shall do within a Course. It can be read an article, book, or link. Or take a test or Survey. Its a part of a Course. The task is from the user perspective a technically a Task is a Course Item. 

KLMS MCQ 200419

KLMS Wikipedia questions 200419

Questions can be imported at creating a test by the Import MCQ from WOK / WikiMaster function. This database of 500000 multiple Choice Questions is created by the World of Knowledge (WOK) project on top of Wikipedia. Questions imported from the WOK database (dB) are multiple-choice questions with 4 alternatives and only one correct and three incorrect answers. They are indexed by Wikipedia related articles so writing a Wikipedia article as a search term displays how many questions exist and import the questions makes it easy to create tests based on school and fact-based subjects. For companies, the internal way of standard procedures will not be covered by this database, thus creating questions by writing them is the option. 

Appendix. Information to translators. Creating the KLMS menus and system into other languages. 
For the translators of menus: 
1. Use POedit: www.poedit.net 

In the file for menus: 
Make sure to translate codes correctly: 

KLMS translate explain code 200423


The Grade System in KlickData KLMS

The Grade System in KlickData KLMS

Each language has its own Grade System in KLMS. 

In the naming of the Grade System that KLMS provides, we have (in parenthesis) defined the limits of percent required to get a Grade. 

Example: Eng. Grade System A-F is the default Grade System that is suggested when creating a test.  
A90 means if an Academy User (AU) takes the test and have 90% or more correct answers, the Test is passed with a grade of A. B80 means that the test results for the AUs that gets between 80& and 89% will be B.

For Academy Administrators (AA), the naming of the Grade System is created under the Admin Section and Menu Settings/ Grade Systems.  
If an Administrator has not named the Grade System, the AU might not know what is demanded to receive a specific Grade, which might be on purpose ahead of the Exam.  

KLMS grade system MA 200616

In creating a Grade System, the AA also sets a limit of Fail which will then be noted as Participation but will not get AU a Grade or Diploma.

The diploma limit is used when no grading is used and only one limit of "Pass". This limit can be set between 0 and 100%. So even if AU has zero answers correct, it will render a Diploma as long as he takes the test. 


The history of the e-course from Klick Data

An e-course is from Klick Data historical perspective a video tutorial with a teacher explaining a computer software program. It had a very consistent format. Like a Jeopardy show. It was 2 hours long in playtime. It was divided into 6 main chapters with 18 min of playtime in each chapter that had 6 subchapters with 3 min playtime. It was screen captures mixed with teacher coining in with chroma-key and explaining. Each e-course had a 3 min introduction of the whole course. And a wrap of each chapter and the whole course. Between the chapters, there were 3 multiple choice questions (MCQ) accompanied by some music. 

The consistency of the format made the customers aware of the extent of what they were buying. The course time was approximately about 3 times longer than the playtime since each user in order to learn had to practice in the software by following the steps described in the video by pause and train in front of the screen. 

Since the format was originally set on VHS (1992-1997), the interactive format had only a timeline. Back and forward. It was with its simplicity very simple, yet very strong. Simply put: You did not need to go a course to take the course. The complexity of VHS was limited to the ability to push a piece of plastic into a VHS-recorder and press play and pause. Back in the 1990ies, many people met personal computers for the first time and had to learn software since they did not learn this in school and they needed the skills in order to do the work they worked with at the Office. These people all know how to handle a VHS recorder (even though they could not program the time to be correct.)

An example of a video tutorial is "Introduction till Internet", a video tutorial that sold 435000 units in Sweden during 1994-1997. It's by far the most sold VHS in the educational sector ever in Sweden. Today it's possible to see it on YouTube. It is even stored at the Internet Museum as a landmark of the development of the Internet in Sweden at  https://arkiv.internetmuseum.se/videokassett-introduktion-till-internet-datorutbildning-pa-video/


CD-ROM course
When the video course moved from the dying format VHS into CD- ROM, the video course changed the name to e-course (from video tutorial) but Klick Data kept its concept, length and extended the computer software range with soft skills such as presentation, sales technics, and leadership. It was still 2 hours of video material playtime with a teacher explaining things the user needed to learn at work. The computer screen captures were changed to Powerpoint screenshots.

When CD-ROM was introduced in 1996, the complexity was kept as small as possible with an autostart of the course when CD_ROM was inserted into the Computer. The timeline with back and forward was added with the drag and drop-bar which today everybody is familiar with when scrolling in a video online. From 1996- 2005, the Internet at large for the common man was to slow for video transmissions. YouTube was introduced in 2005. Klick Data introduced the internet solution at the end of 2003 and put their e-courses into a learning platform system (LMS) called Klickportalen K3 or simply K3. Still, the support of how to handle CD-ROM was something we provided. 

The Search function of a subject was introduced in the CD-ROM but was even more useful in the K3 system since the search was available not only in the e-course but within the Library of Klick Data e-courses. If a function in Excel was in the Advanced Course and not in Basic, the Search tool gave the user instant access to this part of the course and he or she could learn this part of the software very easily. 

Over 500 e-course productions have been made by Klick Data in this format. Hence the e-course is a standard and well-established term in Sweden were the Klick Data has been working as their prime market. Outside Sweden, the concept of e-course was not the same accepted word. eCourse, video tutorial, the online course was used but it meant and still mean (in the year 2020) different things from different distributors within the EdTech industry. 

KLMS eCourse Win10 200419

Over the course of time, YouTube exploded and basically everything you need to learn today is at your fingertips in a few seconds. The development of a Learning Management System like the KLMS has therefore adjusted to this fact.

The business model for Klick Data is no longer to be E-Course Producer, creating e-courses, even though we provide this competence in the high-end spectrum of productions to our customers. Today, Klick Data helps companies to validate the knowledge they need to have within the organization in order for these companies to be more profitable. From the Internet vast source of great content to the internal production of course material that is not public. The ROI fo companies lie within to use the internally produced materials and present them to the staff in order for them to learn and develop the business. Klick Data helps companies transform their business with the LMS as a tool in order to get more effective serving customers.

As well as transform educational organizations such as Universities and Collages to make the best use of online training for students and provide the tools for the teachers and principals to monitor progress and reach educational goals. 


What is a Course in KlickData Learning Management System

The Overview 

The Material, the Validation, and the Evaluation are all gathered in a Course. 

KLMS overview 200501


From the perspective of the KlickData KLMS perspective, a Course is a gathering of materials to learn from, tests to validate, and surveys to get feedback and evaluate the content and the experience from.

KD Material A 200501

Information that is "outside the head of a user" saved somewhere online or in the head of others, or in a book needs to be transferred to the inside the head of a user. Information needs to be transformed into knowledge.

KD Material2 200501

Material or information consists of many parts. The material can be online and offline.

Course items
Course items are parts of the Course; Plural for Material, Test, and Survey as a group. Ex. "The Course items are 6 in total and are divided into 3 Materials, 2 Tests and 1 Survey".

Offline Material / Text Material/ Information / Instructions / Assignment 

"Go to the Library and borrow a book" can be a part of a "Material" in a Course Plan. Its a Task and an assignment. 

- Be at a specific place 
- Read a book 
- Search on the Internet by googling a topic
- Discuss a topic with a friend/colleague
- Record a video or screen share 
- Go to a classroom at a specific time 
- Attend a conference 
- Meet a person 
- Make an interview 
- Have an assigned task that requires offline actions
- Have a group discussion
- Join a Zoom Call, Microsoft Teams or a Skype Chat 
- Make homework 
- See a live event on Social media. 
Material offline is most of the time something that you need to do in order to get information. 
From the KlickData KLMS perspective: Its a Material that needs to be described. Text Material is the term we use since its a description rather than a digital issue. 

KLMS Material description red online material 200506

Online Material 
Online material is information that can be accessed from a browser. Normally by a link. It can be documents or files uploaded and only accessible inside the KLMS or information online on the Internet. It is digital in opposite to offline material. A word file, a PDF, a Powerpoint/ Keynote presentation, a Google Sheet link. Anything that has a direct connection with an action on a screen or a computer is online information and material in the KLMS context in order to transport knowledge from the screen to the users head. 

Playtime versus Course Time.
An online course can have so many parts and be so different that as a consumer you need to differentiate and get access to what type of material is involved. You can have a teacher on video, Powerpoint presentations, Voiceovers, Interactive training built with many options of going through the course.

The material has a playtime and a course time. The playtime is "how long the video is" in technical terms. It's technical and can be easily measured. The Course time or Duration focus on time it takes to learn and "consume" the material and it includes homework, reflections, stops, and practice. It also takes participation time, repeat time and the time to complete the test and surveys. Course time/ Duration is an estimation. It is an individual term but yet important as a concept. Since we are different in our background heritage, the way we adopt new information and how well focused we are at different times. The whole idea of education is to transform information to Knowledge, knowledge to understanding, and understanding into wisdom. Course Duration is an estimation. 

KLMS wpm table 200503

Example. You can estimate the time it normally tales to read a text of 2500 words. Let's say 20 minutes. You can set the test time to 15 minutes. And them a Survey of 3 minutes. So the three tasks within this course in the Course Plan would be set to 20+25+3 minutes= 48 minutes. The time to complete would differ from person to person. And it also includes disturbance and time to get back to focus if disturbed. 

With course time estimated from the Course Creator, the user will know what will be required of him in order to take the Course and get his certification. The duration of the Course. It will also budget the company efforts of the individual educational plan for each staff member in the LXP, (Learning Experience Platform) that companies now start to use to get everybody on the move to increase the value of the staff members on an individual basis and on the company level with online training as the boosting tool. 

An e-course is from Klick Data historical perspective a video tutorial with a teacher explaining a computer software program. The e-courses from Klick Data had 2 hours of playtime. The e-courses were divided into 6 main chapters with 18 min of playtime in each chapter that had 6 subchapters with 3 min playtime. It was screen captures mixed with teacher coining in with chroma-key and explaining. Each e-course had a 3 min introduction of the whole course with a wrap of each chapter and the whole course. Between the chapters, there were 3 multiple choice questions (MCQ) accompanied by some music. See an example of an e-course and read more in the article https://klickdata.se/faq-klms/the-history-of-the-e-course-from-klick-data

Multimedia course (MUC)
A MUC, abbreviation from a multimedia course, is more complicated production than an e-course. And has different formats depending on the producer. It is designed with many options in order to learn. It can be a shorter course time than playtime due to the fact that in order for the user to pass the exam, he does not need to go through all material. He can skip parts and go more quickly to the validation and certification based on knowledge is already previously acquired and the design of the multimedia production is cleverly made.

Tools for this type of multimedia productions can be many, like Articulate. It can also be made in many other tools. It needs a script, a design, and has a complexity involved that is best suited for people with experience. Many times a Powerpoint or Keynote software is enough to create multimedia productions. In the terminology of Klick Data, multimedia productions do not have a clear ending and a start. It is a course with lots of options for going from start to end. Playtime and course time is still factors for consumer transparency. Business standard practice is used with SCORM 1.2 - SCORM 1.4 in order for a MUC to be used in different system and data can be transported between systems. 

The test is a validation of knowledge. A course can lack a test. A test can be hard or easy. In order to pass validation, a Grade system is used. You can complete a Course without a Test being passed, in sense "Done what you were supposed to do in order to learn the subject, but fail to learn in sense did not pass the test qualifications" See more in Terminology about Test

A survey gives feedback on the course. Was it interesting? Was it valuable? Can something be improved? If the Survey is used at a broader scale, it gives the management important information from the organization in order to learn and adopt the business. The purpose of KLMS is to make companies more profitable and hence Surveys is both a vital part of KLMS and a tool itself by its own merits, Survey can be part of a Course but also a Course Plan by itself being the sole Course Item. A Company Survey or Management Survey if you like to call it. See more in Terminology about Survey
And read more on how to improve the flow of feedback within the organization


What types of questions can be added into the KLMS Tests and Quizzes

What is the purpose of a test? Is it purely to scratch on the surface and make sure the Academy User assigned to take the test has not been sleeping? Or is it a test for an exam that will matter of carrier choice or life and death that demands seriousness and thoughtful thinking before publishing?  Either way; All kinds of Tests in all its variation can be created in the KLMS system with the Create Course tool or Create Test tool. 

For the purpose of understanding the different types of Multiple-Choice Questions, (MCQ) we have made this list. 

A good guide to read in order to create a good set of multiple-choice questions; please read https://wokcraft.com/create


Så här hanterar Klickdata AB personuppgifter (GDPR) Läs mer här!