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The ROI (Return on Investment) on any investment is depending on the cost versus the speed of how fast the investment is returned and what profit it will generate.
An investment in the education of the staff of a company has both the effect of making the general level of knowledge higher and the company's ability to handle more complicated issues higher (at a macro level) and the effect of the individual feeling more motivated and engaged and "investment in the future of his or her career". (on a micro-level).
Investing in an LMS such as the KLMS gives the opportunity to get a huge profit for the general efficiency of the company performance if the KLMS is used in a proper way. The Management can both get the direction of what the Staff is to learn and improve skills on and the Management can get the feedback from the organization on issues the Company has to deal with in order to solve the problems for the customers more efficiently.
So the KLMS is not just the HR department educating and validating the staff: It's a tool for improving the organization's needs to create their service and production better to reach higher profit. It is also a tool for the collective force of gathering the internal knowledge to make transport of knowledge from one employee faster and cheaper than before by making a process of recording videos and organizing the instructions so it is accessed when needed.
If well organized on making KLMS work: the implications on the bottom line are huge and the investment is fractional. People will be more motivated to work, more willing to share knowledge and solve issues and validate their skills. See ROI example here
Also: Read more on the ROI in our Journal